Legal notice and data privacy statement

Responsible authority in the sense of the data protection laws, in particular of the EU General Data Protection Regulation (GDPR), is:

Simplecare.ch AG

Lavaterstrasse 67
CH-8002 Zürich

Phone: +41 44 552 72 32
E-Mail: info@simplecare.ch
Website: https://simplecare.ch/

Company number: CHE-456.130.177

General Note

Based on Article 13 of the Swiss Federal Constitution and the federal data protection regulations (Data Protection Act, DSG), every person has the right to protection of their privacy and to protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

In cooperation with our hosting providers, we strive to protect the databases as much as possible from unauthorized access, loss, misuse, or falsification.

We would like to point out that data transmission over the Internet (e.g., when communicating via email) can have security gaps. Complete protection of data from third-party access is not possible.

By using this website, you agree to the collection, processing, and use of data in accordance with the following description. This website can generally be visited without registration. In doing so, data such as pages accessed or the names of files accessed, date, and time are stored on the server for statistical purposes without these data being directly related to your person. Personal data, especially name, address, or email address, are collected on a voluntary basis as much as possible. The data will not be passed on to third parties without your consent.

Processing of personal data

Personal data refers to all information relating to a specific or identifiable person. An affected person is someone whose personal data is processed. Processing includes every handling of personal data, regardless of the means and methods used, especially the retention, disclosure, acquisition, deletion, storage, modification, destruction, and use of personal data.

We process personal data in accordance with Swiss data protection law. Furthermore, to the extent that the EU-GDPR is applicable, we process personal data based on the following legal grounds in connection with Art. 6 Para. 1 GDPR:

Consent (Art. 6 Para. 1 S. 1 lit. a GDPR) - The affected person has given their consent to the processing of their personal data for one specific purpose or several specific purposes.

Contract performance and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b GDPR) - Processing is necessary for the fulfillment of a contract, of which the affected person is a party, or to carry out pre-contractual measures that take place at the request of the affected person.

Legal obligation (Art. 6 Para. 1 S. 1 lit. c GDPR) - Processing is necessary to fulfill a legal obligation to which the controller is subject.

Protection of vital interests (Art. 6 Para. 1 S. 1 lit. d GDPR) - Processing is necessary to protect the vital interests of the affected person or another natural person.

Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR) - Processing is necessary to protect the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the affected person that require protection of personal data prevail.

Application process as a pre-contractual or contractual relationship (Art. 9 Para. 2 lit. b GDPR) - If, as part of the application process, special categories of personal data within the meaning of Art. 9 Para. 1 GDPR (e.g., health data, such as disability status or ethnic origin) are requested from applicants so that the controller or the affected person can exercise rights arising from labor law and the law on social security and social protection and fulfill their respective duties, their processing is carried out according to Art. 9 Para. 2 lit. b GDPR. In the case of protecting vital interests of applicants or other persons according to Art. 9 Para. 2 lit. c GDPR or for purposes of health care or occupational medicine, for assessing the employee's work capacity, for medical diagnostics, care, or treatment in the health or social sector, or for the management of systems and services in the health or social sector according to Art. 9 Para. 2 lit. h GDPR. In the case of voluntary consent-based communication of special categories of data, their processing is based on Art. 9 Para. 2 lit. a GDPR.

We process personal data for the duration required for the respective purpose or purposes. If there are longer retention obligations due to legal and other obligations to which we are subject, we restrict the processing accordingly.

Relevant legal basis

In accordance with Art. 13 GDPR, we inform you of the legal basis for our data processing. If the legal basis is not mentioned in the privacy statement, the following applies: The legal basis for obtaining consents is Art. 6 Para. 1 lit. a and Art. 7 GDPR; for processing to fulfill our services, implement contractual measures, and answer inquiries, it is Art. 6 Para. 1 lit. b GDPR; for processing to meet our legal obligations, it is Art. 6 Para. 1 lit. c GDPR; and for processing to protect our legitimate interests, it is Art. 6 Para. 1 lit. f GDPR. In case vital interests of the affected person or another natural person necessitate the processing of personal data, Art. 6 Para. 1 lit. d GDPR serves as the legal basis.

Security measures

In accordance with legal requirements, considering the state of technology, implementation costs, nature, scope, circumstances, and purposes of the processing as well as different likelihoods and the extent of threat to the rights and freedoms of natural persons, we take appropriate technical and organizational measures to ensure a level of protection commensurate with the risk. These measures especially include securing the confidentiality, integrity, and availability of data by controlling physical and electronic access to the data as well as access concerning them, their input, disclosure, ensuring availability, and their separation. Moreover, we have established procedures that ensure the exercise of the rights of the affected persons, deletion of data, and responses to data threats. We also consider the protection of personal data in the development or selection of hardware, software, and procedures, in accordance with the principle of data protection through technology design and privacy-friendly default settings.

Transmission of personal data

In our processing of personal data, it may happen that the data is transmitted to other bodies, companies, legally independent organizational units, or persons, or is disclosed to them. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we observe legal requirements and, in particular, conclude contracts or agreements that serve to protect your data with the recipients of your data.

Data processing in third countries If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)), or if this processing occurs within the scope of using third-party services or disclosing or transmitting data to other persons, bodies, or companies, it is done in accordance with legal requirements.

Unless there is explicit consent or it is contractually or legally necessary to transfer data, we process data in third countries only if there is a recognized level of data protection, a contractual obligation by so-called standard protection clauses of the EU Commission, the existence of certifications, or binding internal data protection regulations (Art. 44 to 49 GDPR, information page of the EU Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_de.

Confidentiality / ethics

If particularly sensitive personal data in terms of data protection legislation is accessed or processed in connection with your consultation, Simplecare.ch AG commits to taking the necessary steps to comply with the relevant data protection regulations.

Simplecare.ch AG commits to maintaining absolute confidentiality regarding all information obtained during or in connection with a consultation. Simplecare.ch AG will treat all personal data entrusted to them by you with absolute confidentiality.

Simplecare.ch AG generally stores personal data in electronic form. The retention period is determined by legal regulations.

If an insurance application is prepared, a data exchange takes place between Simplecare.ch AG and the insurer.

According to the Data Protection Act, you have the right to request from Simplecare.ch AG information about the data available about you, its purpose, and the legal basis for its processing. You have the right to correct or destroy incorrect data or to prohibit its disclosure to third parties.

Privacy policy for cookies

This website uses cookies. Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user's computer. A cookie primarily serves to store information about a user during or after their visit within an online service. Stored information might include language settings on a website, login status, a shopping cart, or the point at which a video was viewed. The term "cookies" also encompasses other technologies that fulfill the same functions as cookies (e.g., when user information is stored using pseudonymous online identifiers, also referred to as "user IDs").

The following types and functions of cookies are distinguished:

Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online service and closed their browser.
Permanent cookies: Permanent cookies remain stored even after closing the browser. For instance, the login status can be saved or preferred content can be displayed directly when the user visits a website again. Similarly, the interests of users used for reach measurement or for marketing purposes can be stored in such a cookie.
First-Party cookies: First-party cookies are set by us.
Third-Party cookies: Third-party cookies are mainly used by advertisers (so-called third parties) to process user information.
Necessary cookies: Cookies can be absolutely necessary for the operation of a website (e.g., to save logins or other user inputs or for security reasons).
Statistics, marketing, and personalization cookies: Furthermore, cookies are typically used within the scope of reach measurement and when a user's interests or behavior (e.g., viewing certain content, using functions, etc.) are stored on individual websites in a user profile. Such profiles are used to display content to users that corresponds to their potential interests. This process is also called "tracking", i.e., tracking the potential interests of users. If we use cookies or "tracking" technologies, we will inform you separately in our privacy statement or when obtaining consent.

Notes on legal basis: The legal basis on which we process your personal data using cookies depends on whether we ask for your consent. If this is the case and you consent to the use of cookies, the legal basis for processing your data is the declared consent. Otherwise, the data processed with the help of cookies is based on our legitimate interests (e.g., in a business operation of our online service and its improvement) or if the use of cookies is necessary to fulfill our contractual obligations.

Storage duration: Unless we provide you with explicit information on the storage duration of permanent cookies (e.g., as part of a so-called cookie opt-in), please assume that the storage duration can be up to two years. We store the data as long as it is necessary for the fulfillment of the contract. In addition, we store this data to fulfill post-contractual obligations and due to commercial and tax retention periods for the legally prescribed period. This retention period is 10 years to the end of the respective calendar year.

General notes on revocation and objection (opt-out): Depending on whether the processing is based on consent or legal permission, you have the opportunity at any time to revoke a given consent or to object to the processing of your data by cookie technologies (collectively referred to as "Opt-Out"). Initially, you can express your objection through the settings of your browser, e.g., by deactivating the use of cookies (which can also limit the functionality of our online service). An objection to the use of cookies for online marketing purposes can also be declared using a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. Additionally, you can receive further objection instructions within the details of the service providers and cookies used.

Processing of cookie data based on consent: We use a cookie consent management process within which users' consent to the use of cookies, or the processing and providers mentioned in the cookie consent management process, can be obtained, managed, and revoked by users. The declaration of consent is stored to avoid repeating its query and to prove the consent in accordance with the legal obligation. The storage can be server-side and/or in a cookie (so-called opt-in cookie, or using comparable technologies) to assign the consent to a user or their device. Subject to individual details about the providers of cookie management services, the following notes apply: The duration of consent storage can be up to two years. A pseudonymous user identifier is formed and stored with the time of consent, details of the scope of the consent (e.g., which categories of cookies and/o r service providers), and the browser, system, and used end device.

Processed data types: Usage data (e.g., visited websites, interest in content, access times), Meta/communication data (e.g., device information, IP addresses).
Affected persons: Users (e.g., website visitors, users of online services).
Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a. GDPR), Legitimate Interests (Art. 6 para. 1 sentence 1 lit. f. GDPR).

Privacy policy for SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, such as requests you send to us as the site operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browser's address line from "http://" to "https://", and by the lock icon in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Privacy policy for server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
This data cannot be attributed to specific individuals. This data will not be merged with other data sources. We reserve the right to review this data retrospectively if we become aware of specific indications of illegal use.

Privacy policy for contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this information without your consent.

Privacy policy for newsletter data

If you wish to receive the newsletter offered on this website, we need an email address from you, as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No additional data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You can revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example, via the "unsubscribe link" in the newsletter.

Rights of the affected individuals

Right to confirmation

Every affected individual has the right to request confirmation from the website operator as to whether personal data concerning them is being processed. If you wish to exercise this right of confirmation, you can contact the data protection officer at any time.

Right to information

Every individual whose personal data is processed has the right to obtain free information from the website operator about the personal data stored about them and a copy of this information at any time. Furthermore, information can possibly be provided on the following:

the purposes of processing
the categories of personal data being processed
the recipients to whom the personal data have been or will be disclosed
if possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria used to determine this duration
the existence of a right to rectify or delete personal data concerning them or to limit the processing by the person in charge or a right to object to such processing
the existence of a right to lodge a complaint with a supervisory authority
if the personal data is not collected from the affected individual: All available information about the origin of the data Moreover, the affected individual has the right to know whether personal data has been transferred to a third country or an international organization. If this is the case, the affected individual also has the right to obtain information about the appropriate safeguards relating to the transfer. If you wish to exercise this right to information, you can contact our data protection officer at any time.
Right to rectification

Every individual whose personal data is processed has the right to request the immediate correction of incorrect personal data concerning them. Furthermore, the affected individual has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - also by means of a supplementary statement. If you wish to exercise this right to rectification, you can contact our data protection officer at any time.

Right to erasure (right to be forgotten)

Every individual whose personal data is processed has the right to request the website operator to delete personal data concerning them without delay, provided one of the following reasons applies and as long as the processing is not necessary:

The personal data was collected or otherwise processed for purposes for which it is no longer necessary.
The affected individual revokes their consent on which the processing was based, and there is no other legal basis for the processing.
The affected individual objects to the processing for reasons arising from their specific situation, and there are no overriding legitimate reasons for the processing, or the individual objects to the processing in the case of direct marketing and associated profiling.
The personal data has been processed unlawfully.
The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the operator is subject.
The personal data has been collected concerning the offered services of the information society that were made directly to a child. If one of the above reasons applies and you wish to initiate the deletion of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer of this website will ensure that the request for deletion is complied with promptly.

Right to restriction of processing

Every individual whose personal data is processed has the right to request the website operator to restrict the processing if one of the following conditions is met:

The accuracy of the personal data is contested by the affected individual, for a period allowing the operator to verify the accuracy of the personal data.
The processing is unlawful, the affected individual opposes the deletion of the personal data and requests instead the restriction of their use.
The operator no longer needs the personal data for the purposes of processing, but the affected individual requires them for the establishment, exercise, or defense of legal claims.
The affected individual has objected to the processing due to reasons arising from their specific situation, and it has not yet been determined whether the legitimate reasons of the operator outweigh those of the affected individual. If one of the above conditions is met and you wish to request the restriction of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer of this website will initiate the restriction of processing.

Right to data portability

Every individual whose personal data is processed has the right to receive the personal data concerning them in a structured, commonly used, and machine-readable format. They also have the right to have this data transmitted to another operator, provided the legal conditions are met. Furthermore, the affected individual has the right to have the personal data transmitted directly from one operator to another, as long as it is technically feasible and as long as this does not adversely affect the rights and freedoms of other individuals. To exercise the right to data portability, you can contact the data protection officer appointed by the operator of this website at any time.

Right to object

Every individual whose personal data is processed has the right, for reasons arising from their particular situation, to object at any time to the processing of personal data concerning them. The operator of this website will no longer process the personal data in case of objection unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the affected individual, or if the processing serves the establishment, exercise, or defense of legal claims. To exercise the right to object, you can contact the data protection officer of this website directly.

Right to revoke data protection consent

Every individual whose personal data is processed has the right to revoke consent for the processing of personal data at any time. If you wish to exercise your right to revoke consent, you can contact our data protection officer at any time.

Use of Google Maps

This website uses Google Maps. This allows us to display interactive maps directly on the website and provides you with the convenient use of the map feature. When you visit the website, Google receives information that you accessed a specific sub-page of our site. This occurs regardless of whether Google provides a user account that you are logged into, or if there is no user account. If you are logged into Google, your data is directly associated with your account. If you do not wish this association with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for advertising, market research, and/or demand-oriented design of its website. Such an evaluation is carried out specifically (even for users who are not logged in) to provide targeted advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, and to exercise this right, you must contact Google directly. For further information on the purpose and scope of data collection and its processing by Google, along with more details about your rights in this regard and settings options for protecting your privacy, please visit: www.google.de/intl/de/policies/privacy.

Google Ads

This website uses Google Conversion Tracking. If you have accessed our website via an advertisement placed by Google, Google Ads will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, both we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers learn about the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users.

If you do not wish to participate in tracking, you can refuse the necessary setting of a cookie - for example, via a browser setting that generally deactivates the automatic setting of cookies or set your browser to block cookies from the domain "googleleadservices.com".

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you will need to set the respective opt-out cookie again.

Privacy policy for Google Analytics

This website uses Google Analytics, a web analysis service of Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, then the Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereafter referred to as "Google".

Using the statistics obtained, we can improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor flows, which is carried out via a User-ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings under "My Data", "personal data".

The legal basis for using Google Analytics is Art. 6 Para. 1 S. 1 lit. f DS-GVO. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We would like to point out that on this website, Google Analytics has been extended by the code "_anonymizeIp();" to ensure anonymous recording of IP addresses. As a result, IP addresses are further processed in abbreviated form, making it impossible to relate them to individuals. If the data collected about you can be related to a person, this reference will be immediately excluded, and the personal data will thus be deleted immediately.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide other services related to website and internet usage to the website operator.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You can prevent the storage of cookies by adjusting your browser software settings; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: [Disable Google Analytics].

Privacy policy for Facebook

This website uses features from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you access our pages with Facebook plug-ins, a connection is established between your browser and the servers of Facebook. In the process, data is already transferred to Facebook. If you have a Facebook account, these data can be linked to it. If you do not want this data to be associated with your Facebook account, please log out of Facebook before visiting our page. Interactions, especially the use of a comment function or clicking on a "Like" or "Share" button, are also passed on to Facebook. Learn more at https://de-de.facebook.com/about/privacy.

Privacy policy for Instagram

Our website integrates features of the service Instagram. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram.

For more information, please see Instagram's privacy policy: http://instagram.com/about/legal/privacy/

Newsletter - Mailchimp

Newsletters are sent using the shipping service provider 'MailChimp', a newsletter shipping platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the privacy policy of the shipping service provider at https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection levels (PrivacyShield). The shipping service provider is used based on our legitimate interests according to Art. 6 Para. 1 lit. f DSGVO and a contract processing agreement according to Art. 28 Para. 3 S. 1 DSGVO.

The shipping service provider may use the data of the recipients in pseudonymous form, i.e., without assignment to a user, to optimize or improve their services, e.g., for the technical optimization of the shipping and presentation of newsletters or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to write to them themselves or to pass the data on to third parties.

Notice on data transfer to the USA

On our website, we have integrated tools from companies based in the USA. When these tools are active, your personal data can be transferred to the US servers of the respective companies. We would like to point out that the USA is not considered a safe third country in terms of EU data protection law. US companies are obliged to hand over personal data to security agencies, without you as the affected party having the possibility to take legal action against it. It cannot be ruled out that US authorities (e.g., intelligence agencies) process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Copyrights

The copyright and all other rights to content, images, photos, or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. Written consent from the copyright holder must be obtained in advance for the reproduction of any files.

Anyone who commits a copyright infringement without the consent of the respective rights holder may be liable for prosecution and potentially liable for damages.

Changes

We can adjust this privacy policy at any time without prior notice. The current version published on our website always applies. Insofar as the privacy policy is part of an agreement with you, in the event of an update, we will inform you about the change by email or in another appropriate way.

General disclaimer

All details of our online offer have been carefully checked. We strive to keep our information current, accurate in content, and complete. Nevertheless, the occurrence of errors cannot be entirely ruled out. Therefore, we cannot guarantee the completeness, accuracy, and timeliness of information, including of a journalistic-editorial nature. Liability claims for damages of a material or immaterial nature caused by the use of the provided information are excluded unless there is proven intentional or grossly negligent fault.

The publisher may, at its discretion and without notice, modify or delete texts and is not obligated to update the contents of this website. The use or access to this website is at the visitor's own risk. The publisher, its clients, or partners are not responsible for damages such as direct, indirect, incidental, pre-determined, or consequential damages allegedly caused by visiting this website and, therefore, do not assume any liability.

The publisher also does not take responsibility or liability for the content and availability of third-party websites accessible via external links on this website. The operators of the linked pages are solely responsible for their content. The publisher expressly distances itself from all third-party content that may be criminally or liability relevant or that violates common decency.

Questions to the data protection officer

If you have any questions about data protection, please send us an email.